> ## Documentation Index
> Fetch the complete documentation index at: https://docs.helpalive.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing: seat usage and plan limits

> See how many active team members you have against your plan's seat limit, with a warning before you hit the cap. Self-serve billing is coming soon.

The **Billing** tab in **Settings** is where you'll manage your subscription — plans, payment methods, invoices, downloadable receipts. Today, while we're in early access, full self-serve billing isn't live yet, so this tab is light. Your account contact handles plan changes directly.

What does ship today: a **user limits** card that tracks how many active members you have against your plan's seat limit.

Open your dashboard and go to **Settings → Billing**.

## User limits

The card shows:

* **Active team members** — how many of your seats are currently in use.
* **Plan maximum** — how many seats your plan allows.
* **Usage bar** — a visual indicator of how close you are to the cap.

Warnings appear at two thresholds:

| Threshold            | Warning                                                                  |
| -------------------- | ------------------------------------------------------------------------ |
| **80% or more used** | Yellow notice: you're approaching the limit.                             |
| **100% used**        | Red notice: you can't invite or reactivate anyone until a seat opens up. |

When you hit the limit, the **Invite** and **Reactivate** actions in [Team](/settings/team) are blocked until either a seat frees up (by deactivating someone) or your plan is upgraded.

## What's coming

Self-serve plans, payment methods, invoices, and receipts will live on this tab once they ship. While we're in early access, all of that is handled directly with your account contact.

## Plan upgrades and questions

For plan changes, billing questions, or to add seats, [get in touch](https://helpalive.com/#early-access) — we'll size the next step with you.

## Next steps

<CardGroup cols={2}>
  <Card title="Team" icon="users" href="/settings/team">
    Manage who counts as an active member.
  </Card>

  <Card title="Plans" icon="credit-card" href="/plans/overview">
    How HelpAlive pricing works overall.
  </Card>
</CardGroup>
