The Billing tab in Settings is where you’ll manage your subscription — plans, payment methods, invoices, downloadable receipts. Today, while we’re in early access, full self-serve billing isn’t live yet, so this tab is light. Your account contact handles plan changes directly. What does ship today: a user limits card that tracks how many active members you have against your plan’s seat limit. Open your dashboard and go to Settings → Billing.Documentation Index
Fetch the complete documentation index at: https://docs.helpalive.com/llms.txt
Use this file to discover all available pages before exploring further.
User limits
The card shows:- Active team members — how many of your seats are currently in use.
- Plan maximum — how many seats your plan allows.
- Usage bar — a visual indicator of how close you are to the cap.
| Threshold | Warning |
|---|---|
| 80% or more used | Yellow notice: you’re approaching the limit. |
| 100% used | Red notice: you can’t invite or reactivate anyone until a seat opens up. |
What’s coming
Self-serve plans, payment methods, invoices, and receipts will live on this tab once they ship. While we’re in early access, all of that is handled directly with your account contact.Plan upgrades and questions
For plan changes, billing questions, or to add seats, get in touch — we’ll size the next step with you.Next steps
Team
Manage who counts as an active member.
Plans
How HelpAlive pricing works overall.