The Studio → Pages tab gives you a per-page view of where the Agent is in use. It answers: which screens in your product drive support load, and how well is the Agent handling each one?Documentation Index
Fetch the complete documentation index at: https://docs.helpalive.com/llms.txt
Use this file to discover all available pages before exploring further.
What you’ll see
For every page the Agent has been opened on, the dashboard shows:- URL pattern — the page the user was on (with dynamic segments grouped together so
/orders/123and/orders/456roll up to/orders/:id). - Conversations — how many times the Agent was opened on that page in the selected window.
- Ratings — thumbs-up / thumbs-down distribution.
- Top topics — the most common questions asked on that page.
What to use it for
Find your highest-value support surfaces
The pages with the most conversations are the ones where in-product help is moving the most volume. Make sure their content is excellent.
Spot weak spots
Pages with low ratings or a high “no answer” rate are pages where users need help that you’re not yet giving them.
Validate releases
After shipping a new flow, watch the Pages view to see whether question volume on the new screens is going down (good) or staying flat (the docs need a push).
Plan guides
The pages with the highest “I don’t know how to do this” volume are usually the best candidates for an in-app guide.
Drill into a page
Click any page row to see:- Recent conversations on that page (text included, redacted).
- Ratings and topic clusters specific to that page.
- A timeline showing how chat volume on the page has trended.
Next steps
Topics inbox
Find the questions your Agent can’t answer well.
Train
Add or update knowledge sources.